More than a decade ago, this entrepreneur had an issue with a telecommunications company that continued to charge him after cutting off his service and then, on top of that, wanted to charge him a penalty. This personal experience is the origin of his company, which offers legal services digitally, without the client needing to travel and charging only when the client receives compensation.
“If we lose the case, we take the hit,” Rabanal asserts, who likes to define himself as a sort of profit-seeking Robin Hood. “We believe that doing business and having a social purpose can go hand in hand,” defends this entrepreneur who has been at the helm of Reclamador.es for thirteen years, dealing with cases that affect hundreds of thousands of consumers.
In his company, they have decided to specialize in cases where there is very solid jurisprudence in favor of the consumer and yet there is a high volume of affected individuals, such as banking claims or complaints against airlines.
